We believe that strength of character, compassion, integrity, and duty are some of the necessary traits of a good leader. The individuals that make up our leadership contingent personify these traits as well as others. Please select from among the names below to learn more about these fine people.

  • Charles J. Hooker, III portrait

    Charles J. Hooker, III
    President and Chief Executive Officer, KHS

    Mr. Hooker is the President and Chief Executive Officer for Keystone Human Services. Mr. Hooker ensures that the operations and services of the organizations are compatible with and in support of the Board approved Vision, Mission, strategic initiatives and policies. His other responsibilities include strategic planning, supervisor of corporations and agencies, formation and oversight of management boards, fund raising, legislative relations, relations with funding sources and training.

  • Jennifer Allison portrait

    Jennifer Allison
    Vice President, Human Resources, KHS

    Jennifer has held administration, management, consulting and executive positions in private, public and non-profit organizations encompassing over 20 years of experience. She has extensive involvement in employee relations, managing change/organizational transitions, mergers and acquisitions, market trend analysis, leadership development, strategic planning, project management, process improvement, organizational effectiveness, talent acquisition, employee development and retention, problem resolution/mediation, and the design and implementation of performance/compensation/benefit systems.

  • Robert J. Baker portrait

    Robert J. Baker
    Vice President, KHS;
    President/CEO, KSS;
    President/CEO, Keystone Autism Services

    Robert (Bob) Baker brings over 30 years of diverse administrative experience in health systems and managed care programming to his role at Keystone Human Services. As Chief Executive Officer for Keystone Service Systems, Bob is responsible for the oversight and supervision of Intellectual Disabilities Services, Mental Health Services, Capital Area Head Start, and Susquehanna Service Dogs. Bob is also responsible for developing the KHS subsidiary, Keystone Autism Services.

  • John Jabour
    Chief Information Officer, KHS

    As Chief Information Officer, John is responsible for directing the overall information strategy and technology vision for Keystone Human Services.

    John has over 20 years of experience with information technology and operations leadership. He has broad experience in all areas of information technology including strategic development and transformation, project management, mergers and acquisitions, enterprise applications, infrastructure, information security, disaster recovery, and business continuity.

  • Dr. Kristine Koontz portrait

    Dr. Kristine Koontz
    Vice President, Quality & Clinical Services

    Dr. Kristine Koontz brings over 25 years of experience in behavioral and physical health systems to her role at Keystone Human Services. As Vice President of Quality and Clinical services, Dr. Koontz is responsible for oversight and supervision of critical quality and clinical supports across the organization. In addition to her passion for quality management, innovation, and support of evidence-based clinical practices, Kristine has special interest in the areas of behavioral medicine, the translation and application of proven quality management methodologies into clinical contexts, and the development of administrative structures that streamline operational processes, inform and support clinical activities, and evaluate outcomes.

  • Charles S. Sweeder portrait

    Charles S. Sweeder, CPA
    Vice President of Finance, KHS

    Charles (Chuck) Sweeder serves as the Vice President of Finance for Keystone Human Services. In this leadership role, Chuck is responsible for developing financial plans and forecasts to meet the operating and strategic needs of the organization, as well as leading the strategic development and implementation of initiatives in the fiscal operations and internal policy development of Keystone.

  • Dennis W. Felty portrait

    Dennis W. Felty
    Founding President, KHS

    Dennis Felty has been in a leadership role of the community mental health and intellectual disability movement since 1968. He was a co-founder of Keystone Human Services in 1972 and served as its President until November 2016. Dennis will continue in his role as Founding President until October 2018. Over the past 45 years, Dennis’ vision and leadership has been instrumental in developing Keystone into a family of non-profit organizations that is committed to helping people with disabilities become valued and contributing members of the community.