
2020 Educational Events
Vision • Education • Leadership • Community
The work of being in service to others is some of the most important labor if we are to realize a more just world where all people have value and are able to offer their gifts.
Society today is complex, perplexing, and uncertain; placing vulnerable people in jeopardy, and making it increasingly important that our work be done with abiding commitment, deep passion, great discernment and careful action. It requires us to think deeply about social dynamics, the role of helper, and the obligations we have to each other.
Keystone Human Services founded the Keystone Institute over 20 years ago to preserve, teach, and share the values, beliefs, and core principles held within its vision. The Keystone Institute provides education, consultation, learning resources and various opportunities for exploration around some of the most important questions surrounding the work of being of service to vulnerable people in our society today. It isn’t enough that our workforce is well prepared to do the work they have chosen, the workforce must also understand why the work is so important. Our hope is that people associated with Keystone engage deeply in a process of discovery as they explore how to truly be of service to another human being. In this exciting learning process, we have found that the people we support benefit immeasurably, but in that change process we often find that we, too, have changed and grown, as has the society we live in.
We can change direction and together create a world that is safer for the most vulnerable among us, and for all of us. In 2020 we look forward to using all of our capacities together, to think and reflect, to grow, change, and learn, and to create that better future.

“We are now faced with the fact that tomorrow is today. We are confronted with the fierce urgency of now. In this unfolding conundrum of life and history, there ‘is’ such a thing as being too late. This is no time for apathy or complacency. This is a time for vigorous and positive action.”
—Martin Luther King Jr.
Implementation Coaching Projects
With the intent of deepening and strengthening all of us together and our work, the Keystone Institute offers Implementation Coaching Projects focused on building the core of our workforce in common values, assisting teams to implement good supports, and sharing the successes and challenges of our work.
Implementation Coaching Initiatives are project-based. Specific teams and work groups receive assistance and coaching to move forward in forging connections with people they serve in their local communities with typical people in valued roles. Keystone Institute staff offers mentoring and teaching support in community mapping, person centered methods, and of course, Social Role Valorization in individualized and integrated ways.
Keystone Institute faculty, and many of the organization’s SRV and person-centered practice leaders participate in these projects as mentors, coaches, and facilitators. Implementation projects are designed in tandem with regional and agency leadership, and the Keystone Institute supports multiple implementation efforts for work teams within various regions and areas.
Work teams interested in pursuing such implementation projects should discuss them with your leadership and contact Pamela Seetoo at pseetoo @ keystonehumanservices.org for more information.
“The gap between knowing and doing is only bridged by the human heart.”
—Margaret J. Wheatley
Keystone Institute Resource Library
Keystone Institute has an extensive library of books, videos, and periodicals on topics related to disability, community, Social Role Valorization and person-centered planning, including some hard-to-find titles, many historically important authors, and popular films. We are constantly acquiring new and interesting materials.
We would love to help connect you with the resources you need. Keystone Institute faculty can make recommendations if you have a specific area you are researching. You can borrow items by visiting our office at 3700 Vartan Way in Harrisburg, PA. We will also loan books through the mail. Please contact us to make use of the library.
Jump to calendar and events registration

The Power of Roles
This workshop gives participants a practical introduction to the principles of Social Role Valorization. Through a combination of multimedia presentation and small group discussion, participants will learn about the phenomenon of social devaluation. This event includes discussion of how people with disabilities and other devalued groups have been systematically hurt and harmed by society, and what the impact of that devaluation has been. Participants will also learn about ways to help people have better lives by supporting them to achieve positive valued social roles. We will discuss practical strategies to make this a reality for the people you support.
*Additional dates have been scheduled in many agency regional locations. Please check with your Education Manager for dates in your area.
- January 9, March 12, May 14, July 16
- 9:00am–4:30pm
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room
Two-Part Online Sessions
You must attend both sessions to complete the course.
- September 10, 1:00-4:30 pm and September 14, 1:00-4:30 pm
- October 6, 1:00-4:30 pm and October 13, 1:00-4:30 pm
- October 28, 1:00-4:30 pm and November 2, 1:00-4:30 pm
- November 12, 1:00-4:30 pm and November 16, 1:00-4:30 pm
- December 1, 1:00-4:30 pm and December 7, 1:00-4:30 pm

Introduction to Social Role Valorization
This is an intensive workshop that presents the idea of assisting people with disabilities and other devalued conditions to have positive social roles as a productive and helpful response to wounding life experiences. People wishing to understand the life experiences of people they support and the implications of those life experiences, and who are committed to the work of making life better for them, are encouraged to attend. This foundational material is essential to those wishing to serve others in meaningful ways, and who are impassioned to make a difference in the lives of others. Many participants experience the learning within this event as the most helpful, inspiring, and clarifying body of knowledge they have been exposed to in their professional development, and it assists in long-term understanding and a focus on being of service to others in ways that matter. The workshop includes multi-media presentations, small and large group reflection and discussion, and resource materials.
- March 31, April 1 & 2, 2020
- 8:30am–6:30pm, 8:30am–6:30pm, 8:30am–4:30pm
- Keystone Human Services
3700 Vartan Way, Harrisburg PA 17110 - June 22–24, 2020
- 8:30am–6:30pm, 8:30am–6:30pm, 8:30am–4:30pm
- Millersville University
Millersville, PA - September 22–October 1, 2020
- Live Online Sessions and Independent Coursework
Course Schedule
Week 1
- Day 1:
- Tuesday, September 22: 9:30 am – 12:30 pm Live Session
- Day 2:
- Wednesday, September 23: 3.5 Hours of Independent Assignments
- Day 3:
- Thursday, September 24: 10:00 am – 1:30 pm Live Session & Independent Assignments
- Day 4:
- Friday, September 25: 10:00 am – 4:15 pm Combination of Live Session and Independent Assignments
Week 2
- Day 5:
- Monday, September 28: 10:00 am – 3:30 pm Combination of Live Session and Independent Assignments
- Day 6:
- Tuesday, September 29: 10:00 am – 2:30 pm Combination of Live Session & Independent Assignments
- Day 7:
- Wednesday, September 30: 10:00 am – 12:30 pm Live Session & Independent Assignments
- Day 8:
- Thursday, October 1: 10:00 am – 12:30 pm Live Session
“Education must not simply teach work,
it must teach life.”
—W.E.B. Dubois
The Challenge of Being a Good Server When That is Not Made Easy: Presented by Susan Thomas
Join the Keystone Institute for this exciting opportunity to learn from Susan Thomas, co-author of PASSING and teacher, leader and mentor to countless students and implementers of SRV for decades.
Direct Service is where the "rubber meets the road": it is where the needs of people enrolled in human services of various types get addressed. But the realities of direct service work can get lost in all the other things that surround and impinge on direct service, such as laws, rules, regulations, family concerns and demands, and so on. This workshop is an opportunity for direct human service workers and those who supervise them to reflect on the challenge of trying to be a good server to people in need when, for all sorts of reasons, that is not easy to do.
- March 4, 2020
- Dixon University Center
2986 N. 2nd St., Harrisburg, PA

Community & Culture: A Two Day Reflective Retreat, Part of the Best Part of Me Series
This retreat series includes four experiential workshops; each workshop focuses on exploring our work in human services, what our contributions are, and what we get from the opportunity to serve others. All jobs that support people are important, be they in direct service or of an administrative nature providing essential support to the people doing hands-on work. Additionally, each of us is at a different place in our commitment to the work that we do. This workshop series can help to define and reaffirm that commitment.
Community and Culture provides a forum for addressing assumptions and attitudes around the work we do. What is our role in society’s evolving understanding of differences between people, their abilities and contributions? What effect can we have on future generations? Held in a beautiful wooded retreat setting, participants are encouraged, though not required, to spend the night.
- April 29 & 30, 2020
- 9:00am–5pm; 9:00am–2pm
- Camp Hebron Retreat Center
957 Camp Hebron Road, Halifax, PA

Pathways to the Good Life
Valued roles are the pathway to the good things in life; things like acceptance and belonging, abiding relationships, a positive self-image, opportunity and experience, growth and learning. For many devalued people, the forces of social devaluation prevent them from having access to valued roles as well as the "good life."
This workshop explores the importance of helping people fill valued roles in the face of vulnerability. Several tools (relationship mapping, personal profile development, culturally valued analogue, and a vision of valued roles) are offered to participants via short presentations, followed by facilitated small group work to use the ideas and craft a plan to move forward in the life of one person. Each prepares for the work ahead of time by learning about one person they serve or know, with permission, and brings that knowledge to fully participate in an action planning process. Come prepared to think and plan on behalf of someone you support– or better yet, come as a team ready to create change together!
- May 18 & 19, 2020
- 9:00am–5pm each day
- University of Delaware
Clayton Hall Building
Newark, Delaware

Cross Cultural Journeys: Possibilities and Perils in Exporting SRV
Social Role Valorization was developed and discovered in western countries, as a part of the zeitgeist that was "de-institutionalization" and its aftermath. In fact, it was said that Normalization, the predecessor theory to SRV, "broke the backs of the institutions."
Even in western countries where a community of practice in SRV was not explicitly developed, the ideas infused though other thought bodies, such as inclusive education, supported employment, person-centered thinking, asset-based community development, and many other big ideas.
Join KHSI staff from the US, India, and the Republic of Moldova to discuss the introduction of these ideas in Eastern Europe and the global South, and the outcomes. Learn about the ways that "culture savvy" SRV is certainly an elegant theory, and one that contain many universalities. Engage with us about the pitfalls and perils of westerners introducing these ideas, and the challenges of leadership development. Our work at KHSI in these two countries has led to emerging SRV communities in Romania, Azerbaijan, Bangladesh and more. What are the implications of this? Join Genevieve Fitzgibbon (KHSI), Betsy Neuville (Keystone Institute India), Geeta Mondol (Keystone Institute India), and Oksana Costandaki (Keystone Moldova) to learn about our international change agentry work and discuss what it all means.
- August 18, 2020
- 9:00am–12 noon with lunch and informal discussion to follow
- Pre-requisite SRV grads
SRV Study Groups
For those who have completed a 28 hour Social Role Valorization Course, study groups provide an excellent opportunity to meet other SRV graduates, share ideas about implementation, practice analysis using the ideas, and develop knowledge through personal, participatory, and community learning. We will host the study groups at regional offices and via polycom to make them more accessible to SRV graduates across the many parts of the organization.
This year, the focus of our study groups will be on the application of SRV across many different fields, particularly those where the ideas have been less recognized and utilized. Why have these universal ideas not been embraced more fully in fields apart from disability and mental health? What are the barriers? How are they applicable to certain other fields like the criminal justice system, immigration, elder care and others, and how might they be more fully known and applied across services and supports to all marginalized people? We will dig deep, study broadly and reach out to many others in the SRV community to help us consider these questions and many others as they relate broadly and to specific fields and services.

SRV Study Group Series Opening The Application of SRV in Multiple Fields
March 3, 2020
9:00am–1:30pm
Dixon University Center
2986 N. 2nd St., Harrisburg, PA
The SRV Study Group series will begin with a presentation and discussion led by Susan Thomas, Dr. Wolfensberger's closest colleague, and co-author of Passing and many other publications. Susan has worked for many years in voluntary, informal support to people with disabilities and to people who are poor and homeless. She has thought and studied much about this topic, and will lay a firm foundation to begin this year of exploration and learning.
SRV Study Group Session II The Golden Years: SRV Use in Our Elder Years
Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom
April 9, 2020
10am–12pm
Facilitators: Sandi Slezak, Keystone Human Services & Hannah Spiegel, Lancaster Co Office of Aging
Special Contributor: Jane Sherwin, Sherwin & Associates, Queensland, Australia
SRV Study Group Session III Fostering Good Lives: SRV implications in Child Welfare Services
Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom
May 13, 2020
10am–12pm
Facilitators: Pam Seetoo & Matt Nguyen, Keystone Institute
Special Contributor: Raymond Lemay, Ontario, Canada
SRV Study Group Session IV School Days: Stacking the Deck in Early Childhood Education
Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom
June 30, 2020
10am–12pm
Facilitator: Susan Rowell, Keystone Human Services
Special Contributor: Kathy Hooker, former Director for KHS Early Intervention Programs
SRV Study Group Session V Two Nickels to Rub Together: Understanding Poverty through an SRV Lens
Virtual Event
October 8, 2020
10am–12pm
Facilitator: Stacy Buchman, Keystone Autism Services
Special Contributor: Jo Massarelli, SRV Implementation Project, Worcester, MA
SRV Study Group Session VI (In)Visible Walls: SRV and Immigration
Keystone Institute
3700 Vartan Way, Harrisburg, PA 17110
and via polycom
October 29, 2020
10am–12pm
Facilitators: Elisa Parmer, Keystone Institute & Michelle Sultan, Keystone Human Services
Special Contributors: Darcy Elks, West Chester, PA
SRV Study Group Session VII Criminal Mindsets: SRV and the Criminal Justice System
Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom
December 3, 2020
10am–12pm
Facilitator: Brenda Bryant, Key Human Services
Special Contributor: Marc Tumeinski, SRV Implementation Project, Worcester, MA

2020 Keystone Institute Events Calendar

January
S | M | T | W | T | F | S |
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1 | 2 | 3 | 4 | |||
5 | 6 | 7 | 8 | 9 | 10 | 11 |
12 | 13 | 14 | 15 | 16 | 17 | 18 |
19 | 20 | 21 | 22 | 23 | 24 | 25 |
26 | 27 | 28 | 29 | 30 | 31 | |
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- January 9
- The Power of Roles
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - 9:00am–4:30pm
February
No events are scheduled for this month.
March
S | M | T | W | T | F | S |
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1 | 2 | 3 | 4 | 5 | 6 | 7 |
8 | 9 | 10 | 11 | 12 | 13 | 14 |
15 | 16 | 17 | 18 | 19 | 20 | 21 |
22 | 23 | 24 | 25 | 26 | 27 | 28 |
29 | 30 | 31 | ||||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- March 3
- SRV Study Group Series Opening
- The Application of SRV in Other Fields with Susan Thomas
- Dixon University Center
2986 N. 2nd St., Harrisburg, PA - 9:00am–1:30pm
- March 4
- The Challenge of Being a Good Server When That is Not Made Easy: Presented by Susan Thomas
- Dixon University Center
2986 N. 2nd St., Harrisburg, PA - 9:00am–1:30pm
- March 12
- The Power of Roles
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - 9:00am–4:30pm
- March 31
- Introduction to Social Role Valorization
- Keystone Human Services
3700 Vartan Way, Harrisburg PA 17110 - 8:30am–6:30pm

April
S | M | T | W | T | F | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | |||
5 | 6 | 7 | 8 | 9 | 10 | 11 |
12 | 13 | 14 | 15 | 16 | 17 | 18 |
19 | 20 | 21 | 22 | 23 | 24 | 25 |
26 | 27 | 28 | 29 | 30 | ||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- April 1
- Introduction to Social Role Valorization
- Keystone Human Services
3700 Vartan Way, Harrisburg PA 17110 - 8:30am–6:30pm
- April 2
- Introduction to Social Role Valorization
- Keystone Human Services
3700 Vartan Way, Harrisburg PA 17110 - 8:30am–4:30pm
- April 9
- SRV Study Group Session II
- The Golden Years: SRV Use in Our Elder Years
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - 10am–12pm
- April 29 & 30
- Community & Culture: A Two Day Reflective Retreat, Part of the Best Part of Me Series
- Camp Hebron Retreat Center
957 Camp Hebron Road, Halifax, PA - 9:00am–5pm, 9:00am–2pm
May
S | M | T | W | T | F | S |
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1 | 2 | |||||
3 | 4 | 5 | 6 | 7 | 8 | 9 |
10 | 11 | 12 | 13 | 14 | 15 | 16 |
17 | 18 | 19 | 20 | 21 | 22 | 23 |
24 | 25 | 26 | 27 | 28 | 29 | 30 |
31 | ||||||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- May 13
- SRV Study Group Session III
- Fostering Good Lives: SRV implications in Child Welfare Services
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - 10am–12pm
- May 14
- The Power of Roles
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - 9:00am–4:30pm
- May 18 & 19
- Pathways to the Good Life
- University of Delaware
Clayton Hall Building
Newark, Delaware - 9:00am–5pm each day
June
S | M | T | W | T | F | S |
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1 | 2 | 3 | 4 | 5 | 6 | |
7 | 8 | 9 | 10 | 11 | 12 | 13 |
14 | 15 | 16 | 17 | 18 | 19 | 20 |
21 | 22 | 23 | 24 | 25 | 26 | 27 |
28 | 29 | 30 | ||||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- June 22–24
- Introduction to Social Role Valorization
- Millersville University
Millersville, PA - 8:30am–6:30pm, 8:30am–6:30pm, 8:30am–4:30pm
- June 30
- SRV Study Group Session IV
- School Days: Stacking the Deck in Early Childhood Education
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - 10am–12pm

July
S | M | T | W | T | F | S |
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1 | 2 | 3 | 4 | |||
5 | 6 | 7 | 8 | 9 | 10 | 11 |
12 | 13 | 14 | 15 | 16 | 17 | 18 |
19 | 20 | 21 | 22 | 23 | 24 | 25 |
26 | 27 | 28 | 29 | 30 | 31 | |
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- July 16
- The Power of Roles
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - 9:00am–4:30pm
August
S | M | T | W | T | F | S |
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1 | ||||||
2 | 3 | 4 | 5 | 6 | 7 | 8 |
9 | 10 | 11 | 12 | 13 | 14 | 15 |
16 | 17 | 18 | 19 | 20 | 21 | 22 |
23 | 24 | 25 | 26 | 27 | 28 | 29 |
30 | 31 | |||||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- August 18
- Cross Cultural Journeys: Possibilities and Perils in Exporting SRV
- 9:00am–12 noon with lunch and informal discussion to follow
- Pre-requisite: SRV grads
September
S | M | T | W | T | F | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | ||
6 | 7 | 8 | 9 | 10 | 11 | 12 |
13 | 14 | 15 | 16 | 17 | 18 | 19 |
20 | 21 | 22 | 23 | 24 | 25 | 26 |
27 | 28 | 29 | 30 | |||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- September 10 & 14th (Two-part series)
- The Power of Roles
- Online Sessions
- 1:00pm–4:30pm
- September 22–October 1st
- Introduction to Social Role Valorization
- Live Online Sessions and Independent Coursework
October
S | M | T | W | T | F | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | ||||
4 | 5 | 6 | 7 | 8 | 9 | 10 |
11 | 12 | 13 | 14 | 15 | 16 | 17 |
18 | 19 | 20 | 21 | 22 | 23 | 24 |
25 | 26 | 27 | 28 | 29 | 30 | 31 |
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- October 6 & 13th (Two-part series)
- The Power of Roles
- Online Sessions
- 1:00pm–4:30pm
- October 8
- SRV Study Group Session V
- Two Nickels to Rub Together: Understanding Poverty through an SRV Lens
- Virtual Event
- 10am–12pm
- October 28 & November 2nd (Two-part series)
- The Power of Roles
- Online Sessions
- 1:00pm–4:30pm
- October 29
- SRV Study Group VI
- (In)Visible Walls: SRV and Immigration
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - 10am–12pm
November
S | M | T | W | T | F | S |
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1 | 2 | 3 | 4 | 5 | 6 | 7 |
8 | 9 | 10 | 11 | 12 | 13 | 14 |
15 | 16 | 17 | 18 | 19 | 20 | 21 |
22 | 23 | 24 | 25 | 26 | 27 | 28 |
29 | 30 | |||||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- November 12 & November 16th (Two-part series)
- The Power of Roles
- Online Sessions
- 1:00pm–4:30pm
December
S | M | T | W | T | F | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | ||
6 | 7 | 8 | 9 | 10 | 11 | 12 |
13 | 14 | 15 | 16 | 17 | 18 | 19 |
20 | 21 | 22 | 23 | 24 | 25 | 26 |
27 | 28 | 29 | 30 | 31 | ||
█ = Regular event █ = Pre-requisite or prior approval required █ = SRV Study Group |
- December 1 & December 7th (Two-part series)
- The Power of Roles
- Online Sessions
- 1:00pm–4:30pm
- December 3
- SRV Study Group VII
- Criminal Mindsets: SRV and the Criminal Justice System
- Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - 10am–12pm

Workshop Locations
- Bongiorno Conference Center
430 Union Hall Rd., Carlisle, PA - Camp Hebron Retreat Center
957 Camp Hebron Road, Halifax, PA - Dixon University Center
2986 N. 2nd St., Harrisburg, PA - Keystone Human Services
3700 Vartan Way, Harrisburg PA 17110 - Keystone Human Services
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - Keystone Human Services
3700 Vartan Way, Harrisburg, PA and via polycom - Keystone Human Services
Sunbury, PA - Keystone Institute
3700 Vartan Way, Harrisburg PA
- Keystone Institute
3700 Vartan Way, Harrisburg, PA 17110
2nd Floor Education Room - Keystone Institute
3700 Vartan Way, Harrisburg, PA 17110
and via polycom - Millersville University
Millersville, PA - University of Delaware
Clayton Hall Building
Newark, Delaware - Live Online Sessions and Independent Coursework
- Virtual Event
- Online Sessions
Keystone Institute Faculty
- Elizabeth Neuville, Executive Director
-
Betsy has served as Executive Director of The Keystone Institute for well over a decade. She has over 25 years’ experience within Keystone as a human service worker, administrator, agency director, evaluator, educator and personal advocate. She has extensive experience designing and developing supports for extremely vulnerable people and has developed regionally recognized leadership teams, meaningful quality measurements and extraordinary employee development programs.
She served for many years as the Executive Director of Keystone Human Services of Lancaster, where she designed and directed supports for adults and children experiencing developmental disabilities and/or mental disorders. During this time, she assisted over 200 people in leaving institutions and establishing themselves as valued and contributing members of their communities. She has been deeply involved with the closure of several large institutions in the US and abroad and established the use of person-centered processes to assist people in realizing a full, rich community life. Betsy has worked extensively with the ideas of Normalization and Social Role Valorization and provides a great deal of training and consultation nationally and internationally. She has worked in de-institutionalization and community-based service development projects in many places, with an emphasis on Eastern Europe and current intensive work in India. Betsy is accredited by the North American Social Role Valorization Council as a trainer of SRV.
Betsy can be contacted at eneuvill @ keystonehumanservices.org
- Pamela Seetoo, Associate Director
-
Pam has worked to assist people to live rich, full community lives for over 25 years. Over the course of her life’s work, she has assisted people to leave institutions and establish themselves in their communities, supported children and families within foster care and host home programs, provided service leadership and focused on values-based education and facilitation. Since 2005, Pam has directed her work toward educating others about the effects of social devaluation of vulnerable populations. She facilitates many presentations at a variety of SRV and related workshops, leads small group learning and has been a team leader at PASSING events. She develops and organizes an extraordinary employee development program for the Keystone Institute and serves as a mentor and role model to many others. She has a strong interest in preserving and safeguarding the personal histories of vulnerable people and has developed workshops around this topic. Pam has been accredited as an SRV teacher by the North American Social Role Valorization Council.
Pam can be contacted at pseetoo @ keystonehumanservices.org
- Matthew Nguyen
-
Matt joined the Keystone Institute in 2016 brining over 17 years’ experience supporting people with intellectual disabilities, developing services for individual people and successfully managing individualized programs and services. He began studying and using Social Role Valorization during his early years working at Keystone, and has worked to implement the ideas in the lives of people he has supported. Matt is committed to leading by example and has used his organizational leadership experience to influence others to learn about and apply the ideas of SRV. He believes that engaging in personal human services enriches service workers, leaders and the vulnerable people they serve.
Matt can be contacted at mnguyen @ keystonehumanservices.org
- Elisa Parmer
-
Elisa is our newest faculty member, joining the Keystone Institute in 2017. She has been providing direct support to vulnerable people for nearly a decade and focusing that work on assisting people to grow into valued roles and create positive change, one person at a time. Elisa has group led and presented at several SRV and related workshops and has mentored many colleagues in their knowledge and implementation of SRV. Elisa has a strong desire to bring families and direct support staff together to cultivate strong, collaborative relationships.
Elisa can be reached at eparmer @ keystonehumanservices.org
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