Elizabeth “Betsy” Neuville
Betsy Neuville serves dual roles as Executive Director of the Keystone Institute, a US-based educational Institute, and Director of Keystone Institute India. She has well over 30 years of experience within Keystone Human Services as a human service worker, administrator, agency director, evaluator, educator, and personal advocate, as well as extensive experience in designing and developing supports for very vulnerable people, meaningful quality measurements, and extraordinary employee development programs. She has been working in India for over 4 years, heading up significant national change efforts at inclusive practice, respectful and personalized service strategies, and building community capacity to create a society where there is a place for everyone.
She has designed and created responsive residential services alongside literally hundreds of people with developmental and psychosocial disabilities across the United States over her decades of committed change work. Betsy has worked extensively with the ideas of Normalization and Social Role Valorization, and provides training and consultation internationally, with extensive experience in Central and Eastern Europe, and, in recent years, India. She is fully accredited by the North American Social Role Valorization Council as a senior trainer of SRV, and co-founded the International SRV Association in 2015. She has led SRV and person-centered practice initiatives in Canada, across the United States, India, Ireland, UK, France, Holland, Turkey, Azerbaijan, Romania, and the Republic of Moldova. She studied under the mentorship of Dr. Wolf Wolfensberger, the developer and foremost proponent of Social Role Valorization, and has, in turn, mentored and supported a generation of people committed to personal human service to others. She remains closely personally connected to people who are vulnerable, and holds particular interest in the historical treatment of people with disabilities.
She has led the creation of a community of practice of Social Role Valorization across India, as well as a strong base of those skilled in person centered planning and approaches, mentoring next generation leaders and practitioners.
Betsy divides her time equally between India and the US, making her home in both Delhi, India, and Pennsylvania, United States.
Dr. Narender Sharma has served as an Associate Director of Keystone Institute India since 2018. He is responsible for efficient management and overall leadership to Keystone Human Services International’s (KHSI) program Keystone Institute India, an educational institute on disability, community, and innovation. He is also responsible for the establishment of the Indian entity of KHSI in India, statutory compliances, financial management, recruitments, mainstreaming operations, advocacy, fundraising, stakeholder management, and business development with the like-minded partners.
Dr. Sharma brings 23 years of experience in the health, education, corporate, development, and CSR sector, with expertise in strategic planning, project management, research, and operations. He has been involved as a key expert in various capacity development, advocacy, technical assistance, decentralized planning, survey, and evaluation assignments.
Dr. Sharma has worked across India managing various major projects for many vulnerable populations, including work with Harvard University of Public Health, ABT Associates, Population Services International, and Himachal Pradesh Voluntary Health Association and has an impressive research and management background.
Ms. Geeta Mondol serves as Project Leader for Keystone Institute India, providing consultation and education in our many programs and events. Geeta has decades of experience in working with, and being with, people with disabilities, and is also a parent of two young men, one of whom experiences autism.
Geeta leads programmatic aspects of a pilot project which assists women with developmental disability who have been abandoned in institutions to reestablish themselves as valued and contributing members of their communities.
She has been involved in conducting training on inclusion and integration of people with disabilities with many organizations in various parts of the country and abroad. Her early years involved working in a mainstream school helping include those with disabilities in the mainstream classrooms. Currently, she works closely with families and individuals with disability in empowering and equipping them with knowledge, skills, and attitudes that help them to integrate in society as contributing citizens.
She also works with faith leaders and faith-based organizations to assist them to include people with disabilities in their communities. She is a partner with Engage Disability, a network of faith-based organizations, and facilitates capacity building of member organizations to effectively respond to the needs of people with disabilities.
Geeta successfully completed an extensive Social Role Valorization (SRV) training course at the inaugural Indian course in 2016, and has worked to implement SRV within many organizations and in the life of her own family. She has taught SRV across India in English and Hindi, and has participated in pilot planning projects using person-centered planning. She has attended formative events in person-centered approaches, and has participated as a member of multiple planning circles, both in training simulations and in bona fide planning sessions.
Ms. Leela Raj is the Project Leader for multiple change initiatives within Keystone Institute India. Leela has a passion for education and change agentry, and is committed to collaborative work building capacity and awareness. She first connected with the ideas of Social Role Valorization during her Masters work in Rehabilitation Sciences at the University of Kentucky, and has been working closely with us since her return to her home city of Mumbai. Her portfolio at KII includes developing high quality curricula for the development and formation of direct service workers as a developing role in India. Leela will also design curricula rooted in inclusive practice and Social Role Valorization for professional coursework in disciplines like Psychology, Special Education, and Social Work. In addition, Leela heads up our supported employment initiative in 2020. Leela brings a great deal of experience and commitment with her, as a mentor, counselor, advocate, and activist working alongside young adults with developmental disability and their families.
Genevieve Fitzgibbon is the Deputy Director for Keystone Human Services International (KHSI), serves as US Team Lead for KHSI’s work in India, and is a member of the senior leadership group of Keystone Human Services (KHS), of which KHSI is a subsidiary. She has over two decades of experience in the development of innovative supports for people with intellectual disability, autism, and those who use mental health services. Genevieve has devoted her entire professional career toward the full community inclusion of people with disability, and the fight for recognition of equal rights for all people, especially those who are most deeply marginalized.
Genevieve has been involved with Keystone Institute India since its inception. She also was deeply engaged in the formative stages of Keystone’s ongoing work in the Republic of Moldova, and remains engaged there from a home-office leadership position. Genevieve has provided guidance and oversight to inclusion consultation activities in Azerbaijan, Kazakhstan, Romania, and Russia. She has published and presented on a number of related topics, including evidence-based practices in mental health and rehabilitation, recovery self-management, and community-based supports; advance directives for mental health care; self-determination and technology utilization; school to work transitioning for youth with emotional/behavioral challenges; and participatory action research methodologies. Genevieve has a specific interest in disability policy and systems issues, advocacy and rights-based approaches, program assessment and design, and individualized planning methodologies.
Ms. Shalini Ekka serves as Administrative Assistant at Keystone Institute India and she plays a vital role in human resources, administration, coordination of events, and finance. Shalini is a capable, determined, confident, and well-organized administrative assistant, with extensive experience in supporting mid and senior-level managers by providing them with consistent clerical support and a highly approachable individual who has a pleasant attitude and a willingness to make a positive mark. Currently, she is pursuing her Master’s in Public Administration with almost 3+ years’ experience in administration. Shalini has worked with Keystone Institute India since 2017, where she is increasing her knowledge on disability issues and contributing to Keystone vision and mission.
Mr. Suhaib Ansari serves as Administrative Assistant for Keystone Institute India, and joined the Keystone Team in August of 2019. He provides all types of administrative support to the organization by managing day-to-day operations and providing high-level administrative support by conducting research, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and financial reports. He has over 8 years of experience in management and administration. Suhaib completed his MBA in HR in 2010. As a professional, he has strong communication skills, builds strong relationships, and enjoys helping people. An avid learner, Suhaib is a certificate holder from the intensive course in Social Role Valorization held in Delhi in 2019.