Intensive Case Management Services

Designed to empower men and women to make informed choices about their daily living, Intensive Case Management Services provides support for individuals age 18 or older who are living in Dauphin County and experiencing a serious mental illness that puts them at risk for hospitalization.
Services include:
- Obtaining the most appropriate resources through monitoring and problem solving
- Making assessments and referrals
- Directing individuals to community resources
- Connecting individuals with other natural supports that build on personal strengths
The intensive case manager partners with Dauphin County in the Jail Diversion Project, providing services to individuals who have been incarcerated as they prepare to re-enter the community. Case managers advocate with county authorities to support a person to obtain services and individualized resources.
In Maryland, Keystone Services of Maryland offers Targeted Case Management to assist men and women experiencing chronic, recurring severe mental illness to acquire the services and supports they need. The length of time a person participates in Targeted Case Management depends on individual needs.
As an outreach program, Keystone professionals meet with people in their home or in the community to identify each person’s needs and refer them to the necessary community services and resources to:
- Maintain their housing
- Manage their home and medication
- Ensure their medical needs are met
- Assist them to access employment services
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