Keystone Human Services

Keystone Institute

Agency Leadership

Elizabeth Neuville
Elizabeth Neuville is the executive director of The Keystone Institute and has been deeply involved in the lives of vulnerable people throughout her own life. She has over 22 years experience as a human service worker, administrator, agency director, skilled educator, service evaluator and personal advocate. She has extensive experience designing and developing supports for very vulnerable people and has developed regionally recognized leadership teams, meaningful quality measurements and extraordinary employee development programs.
Elizabeth (Betsy) has worked extensively with the ideas of Normalization and Social Role Valorization, and provides extensive training and consultation nationally and internationally. Her experience in using these ideas has been focused on individuals, as well as systemic application. She is a member of the North American SRV Council and is fully accredited by the North American SRV Development, Training and Safeguarding Council as an SRV teacher.
Her areas of deep interest and study include the history of the systematic treatment of people with disabilities, the American eugenics movement, the rise and fall of institutions, building and creating true home, and individualized service design using a model coherency framework. She expresses her passion for being a change agent by engaging with individual people and their families, organizations and human service workers.
Betsy can be contacted at eneuvill @ keystonehumanservices.org.
Pamela Seetoo
Pam Seetoo has worked to assist people to live rich, full community lives for nearly 20 years. Over the course of her life's work, she has focused on values-based education and facilitation, and has assisted people to leave institutions and establish themselves in the communities, supported children and families within foster care and host home programs, and provided service leadership.
Since 2005, she has directed her work toward educating others about the effects of social devaluation of vulnerable populations. She provides presentations at a variety of SRV and related workshops, leads small group learning, and has been a team leader at PASSING events. She develops and organizes an extraordinary employee development program for the Keystone Institute and serves as a mentor and role model to many others. She has a strong interest in preserving and safeguarding the personal histories of vulnerable people and has developed workshops around this topic.
Pam can be contacted at pseetoo @ keystonehumanservices.org.
C. Hannah Smith
Hannah has worked within the Keystone family of organizations since 1994. She first created the division of Quality & Training within the Keystone Residence agency (now Keystone Human Services Central PA) and continued in a leadership role within the organization until 2001. Hannah then took up the Individual Advocacy grant initiative with the Keystone Institute where she has worked as a project director, coordinating individual advocacy initiatives across the state of Pennsylvania. Throughout her tenure with Keystone, Hannah has taken on a leadership role with an education focus and has group led at numerous Social Role Valorization events, she heads up the Keystone Institute's retreat series and provides workshops in team analysis, leadership, personal profile systems such as DiSC, and the SRV study groups.
Hannah can be contacted at hsmith @ keystonehumanservices.org.
Recovery: In Our Own Words

This page last updated on:
August 23, 2010