Keystone Children & Family Services
Staff Biographies
- Patricia Sipe, CEO
- psipe @ keystonehumanservices.org
- As the Chief Executive Officer for Keystone Children and Family Services, Patricia Sipe leads
by example. Her door is always open to the people our agency supports and our employees.
- Patti started work with Keystone in 1981 as a live-in employee in a residential home.
Since that time she has held progressively more responsible positions within the agency as
Program Director, Service Director and Executive Director. This experience, along with her
undergraduate degree in Criminal Justice and her Master's Degree in Human Services, provides a
broad perspective from which to draw when making sometimes very difficult decisions. Patti
took Keystone Residence, a small agency serving less than fifty people in one county, and
developed a team that now supports more than four hundred people in ten counties.
- Patti routinely demonstrates her commitment to providing superior services, always challenging her
employees to find new ways to do things better. As challenges arise, she seeks the knowledge
and resources to overcome the obstacles. With a focus on quality, Patti
relies on her business eye to continually review and analyze available information, searching
for trends and seeking new methods and best practices to assist her employees in designing
individual supports to meet the unique needs of the many people Keystone supports.
- Ernie Josè, Director of Human Resources
- ejose @ keystonehumanservices.org
- Ernie Josè joined Keystone in 1988 in a direct service capacity but soon became part
of its Human Resources team as the Employment Specialist. From 1992 to 1996, he served
as the HR Specialist for Keystone Residence of Lancaster. From 1996 to 2000, he functioned
as the HR Specialist for Keystone Family Support Associates. In 2000, he became the HR
Director of Keystone Children & Family Services when Keystone's various children's services
were consolidated into one comprehensive umbrella agency.
- Ernie is a graduate of the University of South Carolina with a BA in Psychology. He served
four years with the U.S. Army in Germany, where he developed his skills as a Personnel Officer
in a combat unit.
- As an HR Professional, Ernie holds a special interest in staff and leadership development. He
has made the training of employees one of the key focus of his job in KC&FS.
- Anita Coleman, Director of Administration
- acoleman @ keystonehumanservices.org
- Anita Coleman joined Keystone Service Systems, Inc. in October of 98. She began her career with
Keystone as the Receptionist/Administrative Assistant for the 310 North Second Street location in
Harrisburg, PA. Anita was promoted to Office Manager for the Psychological & Behavioral Services,
formally known as Konrad Associates. Soon after Keystone Children and Family Services was organized
Anita's position changed to Administrative Assistant to the CEO. She soon became the Assistant
Director of Administration and now is the Director of Administration. Anita also heads the KC&FS
Cultural Competence Committee and serves on the Medical, Safety and Risk Management Policy and
Procedure Committee.
- Anita has an Associates degree in Early Childhood Education and a minor in Child Psychology from
Keystone College in La Plume, PA. She also attended Marywood College for Elementary Education in
Scranton, PA.
- Tia Brown, Regional Finance Director
- tbrown @ keystonehumanservices.org
- Tia L. Brown serves as the Regional Director of Finance for Keystone Service Systems. Her
responsibilities include financial oversight for 3 of Keystone Service Systems' agencies: Keystone
Children and Family Services, Keystone Residence of Lancaster and Keystone Service Systems North
Central PA.
- Tia has 7 years of public accounting experience and has spent 8 years in the private sector. She
also serves on the Board of Directors as Treasurer for the Humane Society of Harrisburg Area, Inc.
- Tia received her Bachelors of Science in Business Administration - Accounting from Shippensburg
University, her Masters in Business Administration from Kutztown University and is a certified
public accountant.
- Denise Romary, BHRS Program Director, Student Assistance Director
- dromary @ keystonehumanservices.org
- Denise Romary received her Bachelor of Arts Degree in Psychology with a minor in Human Development
and Family Studies from Penn State University. Denise went on to complete her master's degree in
Applied Psychology. While fulfilling her Master's degree Denise joined Keystone Children & Family
Services as a TSS in 1997 to fulfill internship requirements. After graduating Denise was promoted
to TSS Director. Denise is currently the Clinical Director for Behavioral Health and Rehabilitation
Services (BHRS) as well as the Director for the Student Assistance Program (SAP).
- Felicia Lewis, Family Based MH Services Program Director
- flewis @ keystonehumanservices.org
- Felicia Lewis is the Program Director of Family-Based Mental Health Services. She received her
Masters in Health and Human Services from Lincoln University and holds a certification as a
Certificate Criminal Justice Professional (CCJP). Felicia rejoined Keystone Service Systems,
Inc. in August 2005. She began her career with Capitol Area Head Start as Community Liaison &
Social Service Assistant and was promoted to Parent Involvement Coordinator. Felicia left the
agency to explore other venues, but has returned to her passion of working with families and
children.
- Nancy Fierer, Director of Susquehanna Service Dogs Program
- nfierer @ keystonehumanservices.org
- Nancy Fierer is the founder and director of Susquehanna Service Dogs. She is a member of the Board
of Directors of Assistance Dogs International. She and Susquehanna Service Dogs mentor several other
service dog programs in the United States, Germany and Chile. In addition to training and placing
assistance dogs, Nancy is a dedicated and enthusiastic clicker trainer, environmentalist, mother,
grandmother and wife. In 1999 she and her husband were awarded the Edna Silberman Humanitarian Award.
- Rebecca Fassl, Director of Outpatient Services
- bfassl @ keystonehumanservices.org
- Rebecca Fassl has been working with Keystone Children & Family Services since 2002. Since then she has served in the direct service field as a Therapeutic Staff Support, Behavioral Specialist and an Outpatient Therapist. Rebecca has also served as our Associate Clinical Director of Behavioral Health and Rehabilitation Services (BHRS). She is currently the Director of Outpatient Services. Rebecca also has several years of experience and training working with children and Families with Autism. Rebecca received her Bachelors in Psychology with an Art minor and her Masters in Psychology from Shippensburg University. She is currently resides in Cumberland County with her husband and two children.
- Jo Pepper, Executive Director of Capital Area Head Start
- jpepper @ keystonehumanservices.org
- Jo Pepper is the Executive Director of Capital Area Head Start. She received her Masters in Education
from Penn State University and has been involved with Capital Area Head Start since 1979. Jo is a graduate
of Head Start Management Fellows Program at the University of California in Los Angeles and is a participant
on Head Start Program Review Teams. Jo is also a presenter at local, regional, and national conferences.