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Values and Ideas That Guide Our Work

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Community Connectedness

Human service agencies must sustain a deep rooted connection with the individuals and communities they serve. This connection is a product of members of the community perceiving ownership and influence within the organization, while at the same time the agency influences and educates the community. This is an essential public policy issue of profound importance necessary to assure that communities retain a sense of responsibility for the social trends and problems addressed by the organization.

Fiscal Conservatism

We have a great responsibility for the stewardship of the resources in our care and must work diligently to create services that are increasingly effective, accessible and affordable. Fiscal integrity is an essential quality of government supported services. Because of the life & death issues addressed, all constituencies must trust the system and have knowledge of how resources are being used, confident that they are being applied in a manner that serves consumers and the community.


The relationships a person has with others are precious and should be treated in that way. A relationship must be treasured, protected and nurtured. Those with whom the individual has enduring relationships provide the strength, assistance, and security, which ensure each person's well being.

Age and Cultural Appropriateness

Services and supports should reflect what typically occurs within a particular society for valued members of an age comparable to the age of the person being served.

Family Focused

Family members and consumers must have a very powerful role in governance, planning, policy, advocacy and oversight of the system, agencies and their services. The family is the primary support system for their loved one and services should help the family advocate for themselves. The family participates as a full partner in all stages of the decision-making and treatment planning process including implementation, monitoring and evaluation.

Social Movement

Never has there been such a great threat to, and opportunity for, people with disabilities and the community movement. Nonprofits that survive and find a role of significant influence in the emerging service system will be in a position to define the fundamental nature of services and supports for the coming century.

These values and guiding principals were identified and affirmed in a series of staff retreats completed on September 28, 1998.

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