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A Brief History: As Remembered by Dennis Felty

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Susquehanna Service Dogs

Susquehanna Service Dogs became part of Keystone when TCESS joined Keystone in 1996. SSD was founded by Nancy Fierer. Nancy and her husband Robert received the Edna Silberman Humanitarian Award in 1999. SSD provides assistance dogs with highly specialized training and skills. The dogs are permanently placed with their owner.

Keystone Behavioral Health Services

In 1997, Keystone Behavioral Health Services as formed under the leadership of Robert Gaul. KBHS was designed to assure the perspective of a community non profit in the State Health Choices Initiative where Medicaid-funded behavioral health services would be placed under managed care. It appeared that only national billion dollar companies would sufficient capital to be players. KBHS partnered with United Behavioral Health and bid the seven South West Counties. The Partnership - Pennsylvania Behavioral Health Care Partners came in second behind Value Behavioral Health in this bid.

Konrad Associates

In 1998, Konrad Associates was acquired by Keystone. Konrad a private clinical practice was owned by Janet Kelley, Ph.D. Janet then assumed duties as Keystone's Vice President of Clinical Services. Janet and I worked together at the Harrisburg State Hospital in the 1960s when Janet taught courses on organizational change and the nature of institutions. These courses were very influential on Keystone's development over the ensuing years. Sharing our work over so many years and again working together directly has been a great joy.

Keystone Children & Family Services Formed

Children in classroom

In 1999, Keystone Children and Family Services was formed. Under the direction of Stan Mrozowski. KC&FS brings the resources of EIP, Tri County Society of Children & Adults, Family Support Associates, Capital Area Head Start and Konrad Associates in to a regional, comprehensive system of care for children and adolescents. In July 2000, KC&FS instituted a capital campaign to acquire a 36,000 sq ft building to house the significant resources of KC&FS under one roof.

Keystone Human Services Formed

In 1999, Keystone Human Services was formed as the Parent Company of Keystone Service Systems, Key, EIP, TCSC, the Keystone Partnership and Keystone Behavioral Health Systems. Dennis Felty was appointed as President of Keystone Human Services, and Charles J. Hooker III was appointed as CEO of Keystone Service Systems and Senior Vice President of Keystone Human Services. Dr. Marshall Jones served as Board Chairman during the structure and strategic planning process resulting in the new structure.

Later that year Madeleine DeHart was appointed Corporate Secretary of Keystone Human Services and Roger Burns was appointed as the Chief Financial Officer of Keystone Service Systems and of Keystone Human Services. In 2000, Dr. Janet Kelley was appointed KHS Vice-President for clinical services, and Jeanine Buford was appointed KHS Chief Information Officer.

Keystone Residence Serves Franklin & Fulton Counties

As the founding agency of Keystone, Keystone Residence has over thirty years of service to Dauphin County. In July 2000, Keystone Residence assumed responsibility for residential services in Franklin and Fulton Counties. Keystone Residence has since integrated with Keystone Family Support Associates to form Keystone Human Services Central PA.

Autism Services Offered in Delaware & Pennsylvania

In July 2000, Keystone Autism Services was formed to provide services to children and adults with autism and their families. The agency is dedicated to autism services in both Delaware and Pennsylvania. KAS was founded in partnership with ALAW and the Autism Society of Delaware.

Services Developed in Maryland

In July 2000, Keystone Services of Maryland was formed to provide mental health services in Maryland.

Keystone Autism Services Founded

Keystone Autism Services was incorporated as a subsidiary of KHS.  KAS’s mission is to provide comprehensive, community-based services to young people and adults who are experiencing Autism Spectrum Disorders. KAS was also selected by the Bureau of Autism Services to develop the Adult Community Autism Program (ACAP), a model program for Pennsylvania serving adults with autism. ACAP is unique in that it is a capitated, comprehensive, highly integrated program that incorporates in-home support; therapy; counseling; vocational, social and recreational family support; medical services and transportation.

IMPACT SYSTEMS, INC. Joins KHS

On January 31, 2008, after extensive negotiations, KHS acquired IMPACT SYSTEMS, INC. Since the 1970s, IMPACT has played a leadership role in developing services. The members of the leadership team at IMPACT have long been colleagues of the senior leadership of KHS, and the acquisition was seen as a great opportunity to maximize the effective use of resources within the care of both organizations. At the time, IMPACT provided services from several counties in Pennsylvania, resulting in excellent synergism between KHS and IMPACT. Marcia Reynolds continues in her leadership role. Before joining KHS, IMPACT was a for-profit corporation, and it has since been converted to a 501c3 nonprofit.

Integration of Keystone Residence and Keystone Family Support Associates

On July 1, 2011, Keystone Residence and Keystone Family Support Associates integrated to form one agency called Keystone Human Services Central PA. Both agencies have been providing services for individuals with intellectual disabilities and autism, Keystone Residence since 1972 and Keystone Family Support Associates since 1987.

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